911 for the Soul –
Dec. 13, 2019 – The proposal requires that all telecommunications carriers and interconnected Voice over Internet Protocol (VoIP) service providers make, within 18 months, any network changes necessary to ensure that users can dial 988 to reach the Lifeline.
The FCC will seek comment on all aspects of implementation, including whether a longer or shorter timeframe, would be needed to make 988 a reality.