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March 25, 2019 – Digital health apps, which let patients chat with doctors or health coaches or even receive likely medical diagnoses from a bot, are transforming modern health care. They are also — in practice — being used as suicide crisis hotlines. “To be honest, when we started this, I didn’t think it was as big an issue as it obviously is,” said Daniel Nathrath, CEO of Ada Health. Since the app launched in late 2016, people around the world have used it to complete more than 10 million health assessments. In about 130,000 of those cases, users have told Ada that they’re struggling with suicidal thoughts or behaviors, the company said.
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