Call Centers Becoming Obsolete? –

July 12, 2022 – Amee Gray found herself in a situation foreign to her but intimately familiar to so many. A family member had survived a drug overdose, and she was trying to find a suitable rehab facility for him. This is, sadly, a profound problem playing out in an ever-widening swath of living rooms, hospital rooms and courtrooms across the country. And as she went about finding an appropriate treatment option for her loved one, Amee realized the solution was as confounding as addiction itself. 

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